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User Group Meeting – SELCO’s Anti-SPAM Protection
January 08, 2008 03:41 PM | AutomationBy Jonya Pacey, Help Desk Manager
Mick Reese saw need for improvement to our anti-SPAM protection at SELCO on his first day on the job. A SPAM message found his way into his email, thus completely disproving Bill Gate’s promise in 2004 to fix this problem for us. SPAM accounted for 65-70% of all email in 2004; today, this amount is closer to 90-95%.
Mick brought Barracuda, a SPAM firewall with twelve defensive layers, online in December. This package also provides its own anti-virus protection, replacing Trendscan and providing that cost savings. Barracuda learns as it protects, filtering out even more emails as time and our discarding and tagging of particular SPAM. It tags questionable emails that it thinks may be SPAM with the tag [bulk] and similar labels, to help with that learning process. Mick has not turned on the filter to prevent things with any such tag from reaching our inboxes.
Users are asked to forward any emails that are incorrectly tagged with [bulk] or similar labels to the Help Desk to be added to the OK list. And as always, contact the Help Desk if you have any questions or comments regarding how Barracuda works to protect you from SPAM.
