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The Upgrade is Underway!
December 08, 2008 09:03 AM | Automation, ILS, NewsDonovan Lambright, Automation Librarian--As posted to the SELCO News page, our Horizon upgrade is underway. There's nothing too interesting to report yet; SirsiDynix staff are performing a number of pre-upgrade tasks. The Horizon staff client is unavailable, but iPac will continue to work for a short while yet (maybe 20 minutes).
I thought you might be interested in what is going on behind the scenes here at SELCO as we get underway. Mick Reese, Systems Manager, is in communication with the SirsiDynix technicians performing the upgrade and is answering their questions as needed. His main job is to generally keep an eye on things and be there for SirsiDynix. Jonya Pacey, Help Desk Manager, is keeping an eye out for anything unusual at the Help Desk. She probably won't have to do much there, as the Help Desk is being staffed today (at different times) by three very good team members:
- Mike Flores, User Technology Manager
- Rachel Gray, Information Services Librarian 1
- Paul Conrad, Workstation Support Technician
Later on today, after SirsiDynix completes the upgrade, Jonya will be working hard with support from Mick to update all the customizations and views SELCO has created over the years. These local changes are mostly lost when we do an upgrade and have to be recreated manually. SirsiDynix does provide tools to help with this process, which helps a lot, but it's still a big job.
Dave Stenman, Network Manager, is standing by to lend assistance should we have any issues with Citrix or thin clients. He is also helping out by providing support for the handful of Online Libraries still using Horizon locally (i.e. not through Citrix). Those sites have to run an upgrade CD on their Horizon PCs to update the client software. Online Libraries that have been migrated to Citrix don't have to worry about this step; their upgrade is performed by Dave here on our Citrix servers.
I am mostly serving to keep the communication lines open via email and the blog, so that the folks listed above can focus on their jobs. Everyone else here at SELCO are providing great support for the upgrade team as we work through this busy day.
Stay tuned. I'll post more as the day progresses.
