Upgrade Status Report--12-09-2008
December 09, 2008 09:15 AM | Automation, ILS, NewsDonovan Lambright, Automation Librarian
A quick update on where we are with things. The WebReporter upgrade is complete but we have to make a few changes on the server before it is ready to use. Please continue holding off on running reports until we complete this task; an update will go out just as soon as reports are ready.
We're addressing isolated issues as they come in. It hasn't been too bad but there is a steady stream of issues keeping the Help Desk occupied. I'll list them here. if you are experiencing similar issues, please contact the Help Desk:
- Albert Lea PL has reported issues with customized text on their receipts. This appears to be an isolated incident; other Online Libraries with similar customizations appear to functioning normally.
- St. Charles PL has reported item barcodes not showing up in some windows. This appears to be a problem with views and we're working on resolving it.
- Owatonna PL is reporting the client crashes when they carry out a sequence of steps involving checking in a Lost or Missing item followed by editing the item record to make it Staff Only. We are investigating this.
- Austin PL is having an issue with alert sounds on their self-check units. Details are sketchy on this (it just came in via email) and we're looking into it.
- Northfield PL has reported issues with the view of items out to a patron. We're working on resolving it.
There may be other issues that have come in as I write this. We'll keep you updated via the blog and email to DIRPUB, DIRSCH, CONPUB, and CONSCH, just as we did yesterday.