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Horizon Day End issue 12/12/08

| Automation

Mick Reese, Systems Manager

We've become aware of an issue in Horizon where some blocks were duplicated,  caused by an error in Day End.  This issue is not related to the upgrade.

When trying to check in an item with a block, Horizon will give an error, and not allow the checkin.  Because there is a duplicate block on the item, Horizon is not able to resolve both blocks.

All checkouts are working fine, and most checkin will work as well, it only affects certain items in which a duplicate block was generated.  We are working with SirsiDynix to get the issue resolved as quickly as possible.

 

Comments

December 12, 2008 01:32 PM | Posted by Janice Kunkel
Mick:

Just FYI -- this is not a new problem since the upgrade. We experienced this some weeks (months?) ago here in Cannon Falls. There should be a Help ticket on file or holler down the hall and Jonya may remember it.

Janice
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