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Update on Web Reporter Issues
December 16, 2008 10:27 AM | AutomationMick Reese, Systems Manager
Over the last few days, there have been lingering issues running reports in Web Reporter. Some users are getting an error when running a report, and the error that appears can be rather cryptic and alarming when seen, because it returns some code that includes an SQL error. Because of the cryptic nature of the messages, it has been hard to diagnose and repair these errors. Some of the errors have been caused by a simple timeout error, which we have seen in the past. Others, however, require some work in Web Reporter to update the report.
I have been working with SirsiDynix to improve the way the Web Reporter software is running the reports, and I believe the frequency of these errors is decreasing. Many reports are now running properly. That being said, there are still some reports that are not running, and need to be looked into further, and possibly updated.
If you encounter an error like this, please contact mreese@selco.info with the specific report that you’re unable to run. We will look into why that report is still not running correctly.
Over the last few days, there have been lingering issues running reports in Web Reporter. Some users are getting an error when running a report, and the error that appears can be rather cryptic and alarming when seen, because it returns some code that includes an SQL error. Because of the cryptic nature of the messages, it has been hard to diagnose and repair these errors. Some of the errors have been caused by a simple timeout error, which we have seen in the past. Others, however, require some work in Web Reporter to update the report.
I have been working with SirsiDynix to improve the way the Web Reporter software is running the reports, and I believe the frequency of these errors is decreasing. Many reports are now running properly. That being said, there are still some reports that are not running, and need to be looked into further, and possibly updated.
If you encounter an error like this, please contact mreese@selco.info with the specific report that you’re unable to run. We will look into why that report is still not running correctly.
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