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Basic Services
Basic Services include:
Integrated Library System (ILS): cost of hardware & software support with SirsiDynix and purchase costs for:
Cataloging
Circulation
HIP (web-based catalog)
SIP2 Protocol
Acquisitions
Serials
Media Scheduling
Enriched Content
Remote Patron Authentication for subscription databases
ILS system administration: server administration, database maintenance, problem resolution, new releases, and backups
Help Desk service:
7:30 AM - 5:00 PM, Monday - Thursday
7:30 AM - 6:00 PM, Friday
On-call evenings, weekends, and select holidays
ILS Training
Notice production, print and email (supplies charged back to libraries)
Standard ILS reports
Database quality assurance
Internet service and telecommunications network: design, fees and support, including server administration
Email
Firewall administration
Filtering administration and support for public libraries
Interlibrary loan support
MnLINK connectivity and administration
Thin client configuration and support
Online electronic resources (databases)
Delivery - three, four, or five days per week for public and three days per week for school media centers and special libraries
Website setup and hosting
