SELCO-SELS REGIONAL NEWS
Email issues resolved
September 4, 2008 -- The email server is back up and running. We apologize for any inconvenience this may have caused.
Email server problems
September 4, 2008 -- We have noticed a problem with our email server and are looking into it. We will keep you posted so you know when it is up and running again. Thank you for your patience.
Delivery resumes for online school libraries
September 3, 2008 -- Delivery resumed today for all online schools that did not receive delivery over the summer. Additionally, Crossroads College, one of the newest libraries on the SELCO online system, began receiving delivery for the first time today. This is a always an exciting and busy time. An important part of delivery are the drivers from Gold Cross who ensure that all those library materials arrive to and from the SELCO office. Check out some recent photos of Bob, Brady, and Terry in action on SELCO's Flickr site. Thanks guys!
An Afternoon of ILL: Out of Region Items and Requests Agenda Available
September 3, 2008 -- Please join us after the User Group meeting on Tuesday, September 9, 2008, for An Afternoon of ILL: Out of Region Items and Requests. A light lunch will be served at noon and the meeting will begin at 12:30 p.m. To view the meeting agenda, please click here. Hope to see you there!
Smart Money Connections
September 3, 2008 -- Smart Money Connection airs for the fourth time this evening at 6:30 on KSMQ Public Television. In past weeks the program has looked at the ground work in getting prepped and ready to invest. This week, we start really digging into the different kinds of investments and the different ways people can grow their money.
SELCO is offering a live webcast after each week’s show to continue the conversation through a grant from FINRA called Smart Investing @ Your Library. With this half-hour webcast, you can have a personal finance expert answer the questions you have about many aspects surrounding saving and investing. Visit http://www.ustream.tv/channel/smart-money to watch and take part in this online discussion!
Introduction to Library Service Day 1 @ SELCO
September 2, 2008 -- SELCO will be offering Introduction to Library Service Day 1 on Tuesday, September 30 @ 9 a.m. This course is the first of the required courses for Minnesota Voluntary Certification and will cover the program requirements, discuss what a library is, how it functions, and the view of the library from the community's standpoint. Nick Dimassis, the Assistant Director at East Central Regional Library, will be teaching the course. For more information, please visit our training site or click here for the program brochure.
SELCO Closed for the Holiday
August 29, 2008 -- In observance of Labor Day, the SELCO office will be closed on Monday, September 1st. There will be no Automation support or delivery service that day.
SELCO Email outage this weekend
We will be performing an upgrade to the SELCO email server over the weekend. This will be performed in the normal tech time (after 6PM on Saturday evening). I did want to send out a note to let everyone know that this is a planned outage.
During this outage, SELCO email will be unavailable. Users will not be able to log into Web Mail or retrieve SELCO email by other means.
Day End Processes have completed
August 29, 2008 -- DayEnd process have completed successfully. All reports and Notice review lists are now available.
Thank you for your patience.
DayEnd is Now Running
August 29, 2008 -- DayEnd did not run last night and has been restarted this morning. This process takes several hours and we will update this page when completed. Online Libraries can access yesterday's reports at that time.
Delivery Count #2 of 2008
August 28, 2008 -- Three times per year SELCO counts the number of items that pass through delivery. The second count of the year was done on Monday, August 25, 2008 and 2770 items were counted. A big THANK YOU to John, Melanie, Becky, Mollie, and Cindy for a job well done. We couldn't have done it with out all of you!
SELCO Suffers Loss of Power in the Office--Update
August 28, 2008 -- Horizon is now up and running normally. Please contact the Help Desk if you have offline backup circulation files to be processed.
Thank you for your patience this morning. Barring more unforeseen problems, this is our final update.
Have a nice day.
SELCO Suffers Loss of Power in the Office--Update
August 28, 2008 -- We're still working on the Horizon issue. We can't give a deadline but, if things work as we hope/plan, it may be up by 10:30ish.
We didn't state it as explicitly as we should have in the earlier updates but all other SELCO services are up and running. If Pharos isn't working for you, reboot your sign-up server and it will come right back up. If anything else appears to be malfunctioning, please give the Help Desk a call.
We don't want to give you false hope, but we think we're approaching the light at the end of the tunnel. Stay tuned.
SELCO Suffers Loss of Power in the Office--Update
August 28, 2008 -- Full power has been restored to the office.
We're still working on the storage server problem that is keeping Horizon down.
We'll keep you posted.
SELCO Suffers Loss of Power in the Office--Update
August 28, 2008 -- All essential services save Horizon are up and running. The difficulty lies not with Horizon itself, but a storage server that houses information on everyone's user profiles in Horizon. That server came back up but doesn't want to talk to our Active Directory server. We're working on this problem.
No word yet from RPU on restoring the down phase.
Thanks for your patience.
SELCO Suffers Loss of Power in the Office--Update
August 28, 2008 -- The phone system in the SELCO office is now up and running. If you are having a problem unconnected to the current power problem, please don't hesitate to call us. If you wish to call simply to see where we're at with the power problem, please don't. We have a finite capacity to handle calls and need to keep the lines open for calls not related to the current problem. The most current information really is on the SELCO website and in email being sent out to library Directors and Automation Contacts.
Thanks for your cooperation.
SELCO Suffers Loss of Power in the Office--Update
August 28, 2008 -- We have email and the SELCO website up and running. Horizon is still down; please do not attempt to log into Horizon until you get an email/website message stating that Horizon is up and running again.
MetaFrame is also up but without Horizon, there isn't much for it to do.
We are working on getting the phones up and running but are not there yet.
We'll keep you posted via email and on the SELCO website with further developments.
SELCO Suffers Loss of Power in Office
August 28, 2008 -- This morning one of the three phases that supply power to the SELCO office went down. RPU has confirmed that this is a problem with their equipment/lines and they are working on the problem.
The down phase supplies power to the server room, including the server room climate controls that keep the servers cool. It also supplies power to the phone system. Here's what we are doing:
1) We are working on getting essential services moved to the two working phases. That includes:
--Email server
--Web server
--All Horizon servers
--All MetaFrame servers
--Networking equipment (routers, switches, DNS servers, etc)
2) Once we get the servers moved, we will start on the the phone system.
The fact that you are seeing this webpage shows that we are making progress on this task. Updates will be sent out via email to Directors and Automation Contacts. As soon as we get the web server up, we will also post to the SELCO website in the News section (on the home page).
Thank you for your patience in this trying time.
An Afternoon of ILL: Out of Region Items and Requests
August 27, 2008 -- Please join us after the User Group meeting on Tuesday, September 9, 2008, for An Afternoon of ILL: Out of Region Items and Requests. A light lunch will be served at noon and the meeting will begin at 12:30 p.m. To view the event flyer, please click here. The flyer was sent via delivery to all SELCO online libraries and via email to the ILL Contacts at the SELCO online libraries. Hope to see you there!
Structures Study Committee approves responses to questions
August 26, 2008 -- On August 25, the Structures Study Committee approved responses to six questions regarding the possible merger of SELCO and SELS. The questions were presented to the Committee, along with a list of affirmations, following the special meeting of public library directors on August 5, 2008.