ILS UPDATE: Expiring Borrower Cards Notice Language

At their March 15th, 2018, meeting, the ILS Operations Committee / Technology Policy joint committee recommended a change in wording to Expiring Borrower Card notices. Email notices sent to borrowers’ whose accounts are set to expire will now use the following default language:
Please contact your library to renew your account or your card will expire.
This will replace the previous default wording:
Your card will expire soon. 
Please contact the SELCO Help Desk with any questions. 

ENHANCEMENT – Enterprise Formats

SELCO has added some custom work into Enterprise to better facilitate borrowers searching for a particular format of a title, whether that’s a book, DVD, etc.
 
Above the Search Results, there are now up to five icons for the five most prominent formats from the search results. Clicking these images works exactly the same as the format facet and will refine results to those of the matching material type. An example looks like this:
 
 
 
Also, in addition to the icons which appear in the results and details, there is now the corresponding text for what the image represents. This removes the need to hover the mouse over unknown icons to determine what they represent.

As this is custom work, it’s possible that there’s a scenario we missed in our internal testing. If you find inconsistencies, please let the SELCO Help Desk (helpdesk@selco.info) know with examples so we can adjust the code.

TECH ALERT – Horizon Upgrade on April 7

On the evening of April 7, SELCO will be working with SirsiDynix to upgrade the Horizon database to version 7.5.4.1. We will start at 5:00 and work over the evening to have everything up and running again by Sunday morning.
 
This upgrade contains two major features which SELCO staff will investigate before enabling:
  • Family Groups – borrowers can be grouped together to allow different members to see and/or interact with each others’ checkouts, blocks, and/or requests. This is only in Horizon, not Enterprise yet.
  • Functionality which allows requests to take place inside of Horizon itself. This should mostly be invisible but will stop some intermittent errors in requesting.
Again, these features come with the upgrade but we will not be implementing them until we have tested them.
 
SELCO will post a notice on Enterprise late next week to notify borrowers that while the catalog will be searchable, requests and My Account will be unavailable. OverDrive ebooks will go onto a temporary rule allowing uninterrupted service. Please contact the SELCO Help Desk with any questions on the upgrade. 

Spring 2018 Cooperative Technology Purchase Announced

We are pleased to announce the Spring 2018 Cooperative Technology Purchase. The offerings for this purchase are much like those of the previous purchase.

Spring 2018  Cooperative Technology Purchase Order Form

  • We are using an online order form for the Spring 2018 Cooperative Purchase. Please fill it out online, once we receive your order, we will send a confirmation email. Please respond to the confirmation email so that we can ensure your order is correct.
  • We will be offering iPads for purchase in this order. As these devices are very subjective and require user specific iTunes accounts, SELCO cannot provide support for them.
  • We are using Faronics Deep Freeze to lock down the public computers. You will notice this option on the bottom of page one for Deep Freeze, select this if you are planning on getting a public computer or using a Nettop for an iPac computer.
  • The Dell Optiplex Desktops, and Dell Latitude Laptop computers come with Windows 10 (Windows 7 upon request). New Deep Freeze licenses may be required from public computers, but libraries may choose which operating system once the systems are ordered.

Please submit your orders online by Friday, April 27, 2018. If you have any questions or concerns, please contact the SELCO Help Desk.

Checkout History Sort Available in Enterprise

SELCO has added an enhancement to the Checkout History for borrower accounts in Enterprise. The list is now be sortable by title, checkout date, or return date. Additionally, the titles now link to searches in your version of the catalog. The actual record numbers aren’t included in history so a more direct link wasn’t possible.
 
This was custom work so it is possible a scenario arises which wasn’t found in our testing. If a break is encountered, please let the SELCO Help Desk (helpdesk@selco.info) know the problem and the borrower record where the error occurs; if it is for a specific title, that too.

Scholastic Go! Interface Changes Coming

Scholastic has announced that they are retiring their method of searching the Scholastic Go! databases individually and is merging the search interface into a unified one. The legacy version is going to be retired as early as next week.
 
What this means for libraries is not much more than being aware of it. The interface is structurally similar to the previous ones other than searching all databases at once. URLs which went into a precise database such as Lands and People will resolve to the new interface automatically without you having to update them.
 
Because of this change, SELCO will be consolidating the Research Database links on your Enterprise profiles. The individual database links will be removed and replaced by one just labeled as Scholastic Go!
 
For more information, Scholastic has produced an online tutorial showing off the new interface.  

New Generic User Accounts in Horizon

As requested by the ILS Operations & Technology Policy Joint Committee, SELCO has created generic user accounts in Horizon. Feel free to use them or not, as best suits your library. Some libraries find it useful to use generic accounts at their circulation desks, so one person’s Horizon account doesn’t have to be logged in to multiple computers. Emails have been sent to library directors and automation contacts. Please consult the emails or your supervisor for more information.

  • All of the accounts have Circ Super privileges, so that an override is allowed
  • Small libraries have 1 generic account
  • Medium libraries have 3 generic accounts
  • Large libraries have 5 generic accounts
  • Each school building has 1 generic account

Please note that generic Horizon accounts cannot be traced by SELCO to an individual staff member in the event of misuse. Libraries are asked to use these accounts with discretion to protect the privacy of library patrons. Library data and private data on individuals are governed by Minnesota Statutes

 

Please feel free to contact the Help Desk with any questions!

Winter 2018 Cooperative Technology Purchase

Please find below the link for the Winter 2018 Cooperative Purchase online order form. The offerings for this purchase are much like those of the previous Cooperative Technology Purchase.

Winter 2018  Cooperative Technology Purchase Order Form

  • We are using an online order form for the Winter 2018 Cooperative Purchase. Please fill it out online, once we receive your order, we will send a confirmation email. Please respond to the confirmation email so that we can ensure your order is correct.
  • We will be offering iPads for purchase in this order. As these devices are very subjective and require user specific iTunes accounts, SELCO cannot provide support for them.
  • We are using Faronics Deep Freeze to lock down the public computers. You will notice this option on the bottom of page one for Deep Freeze, select this if you are planning on getting a public computer or using a Nettop for an iPac computer.
  • The Dell Optiplex Desktops, and Dell Latitude Laptop computers come with Windows 7, but can be upgraded to Windows 10.  New Deep Freeze licenses may be required from public computers, but libraries may choose which operating system once the systems are ordered.

Please submit your orders online by Friday, January 26, 2018. If you have any questions or concerns, please contact the SELCO Help Desk, thank you.

TECH ALERT: SELCO is Your Library’s DMCA Designated Agent

The Digital Millennial Copyright Act (DMCA) instituted rules to protect online service providers from liability for copyright infringement carried out by their users. While the rules were designed with search engines and Internet Service Providers in mind, the American Library Association recommends that libraries register for such protection in case of infringement by those using public wireless or PCs.

To secure these protections, libraries must register a Designated Agent with the United States Copyright Office. This person serves as the contact for any copyright holder who is concerned that their copyright has been infringed. SELCO has registered me as the Designated Agent for public libraries in the region that get Internet through SELCO. In the event of a notification, we will work with the relevant library to resolve the issue.

FOR PUBLIC LIBRARIES THAT GET INTERNET VIA SELCO

Each library for whom I am the DMCA Designated Agent must post that fact, along with my contact information, on their website where it can be found by copyright holders. To simplify matters, we have written it up as a Google Doc accessible to anyone on the internet and recommend you put a link to the document on your website. Each website is different but it is usually best to put the link in your footer or sidebar near your contact information using the link text DMCA Notifications of Claimed Infringement or DMCA Designated Agent.

Document link: https://docs.google.com/document/d/181hMXAs0YeUOU8ZBN8e8Cdkxc-Ki45SqXvJKkbKGSvM/edit?usp=sharing

FOR PUBLIC LIBRARIES THAT DO NOT GET INTERNET VIA SELCO

It is up to these libraries to decide if they wish to register a DMCA Designated Agent. The deadline for registering an agent is December 31, 2017. For further information, including instructions on the registration process:

Please contact the Help Desk with any questions on the DMCA Designated Agent or for assistance linking to the document on your SELCO-hosted website. 

ILS ALERT RESOLVED: Enterprise is Down

UPDATE 3:27, December 23, 2017: SirsiDynix has resolved the issue that caused Enterprise to go down. Apparently, an issue at their data center in Atlanta caused an outage for numerous customers. Enterprise is now functioning normally. Thanks to SirsiDynix for fixing the problem but, more importantly, thank YOU for your patience today. 

The Enterprise public access catalog is down. We have contacted SirsiDynix emergency support and they are investigating; it looks like a number of their customers are suffering the same issue. We will post further information as the situation develops. 

Thank you for your patience as we work through this issue.