ILS ALERT: Systems Upgrades on Saturday Evening

SELCO will be performing system upgrades on Saturday evening, December 15, starting at 6:30 pm. We expect all work to be complete by the end of the evening. During this time, SELCO services and systems will be unavailable with the following exceptions:

  • Email, calendars, and other Google suite applications
  • The Enterprise online catalog (searching only; My Account and real-time item status will be down)
  • OverDrive ebooks
  • SELCO and library websites

Thank you for your patience while we work to provide the most reliable services possible. For further information, please contact the SELCO Help Desk

Understanding Horizon Settings Class in January; Moratorium on Horizon Settings Changes

Based on feedback from the ILS Operations / Technology Policy joint committee, SELCO is developing a new online training class to help library/media center Directors better understand the myriad of settings in the Horizon system and their impact on library services. Once library staff have taken Understanding Horizon Settings, SELCO staff will pay a site visit to review that library’s settings with the Director and make changes (if needed) to better fit their services.

The class will launch in CLOTH on January 04, 2019. Directors at all libraries using Horizon are required to take this class within 12 months of the launch date. Directors may choose to include their library’s Automation Contact(s) as desired. 

While SELCO completes development of Understanding Horizon Settings, we are declaring a moratorium on changes to Horizon settings. This pause will be in effect, starting today, for each library until it completes the class and the corresponding site visit. 

Thank you for your patience as we finish work on this project, which we believe will enhance the use of Horizon within the larger vision of services provided by each Online Library. Please contact the SELCO Help Desk with any questions on Understanding Horizon Settings or the settings moratorium  

NEW: Free Limited Cataloging for Small Public Libraries and School Media Centers

In continuing our efforts to make SELCO cataloging service more timely, efficient and incremental to our member libraries, we are pleased to announce limited free cataloging for small public libraries and all school media centers using the Horizon system. Starting January 1st, 2019, SELCO will catalog up to 20 items a month as a part of your automation fees.

For the schools that currently have contract cataloging this service replaces it, and expands to those schools not currently using contract cataloging. For mediums and large public libraries a plan to pilot and evaluate the feasibility for this service is being developed.

In order to save time for all and space in your delivery tubs, we’re transitioning to an online submission for your items. You’ll find the form here. You’ll get an email back from us when your items have been cataloged, or if we need you to send the item in for original cataloging.

As always, before you submit those items, make sure that there is not already a bibliographic (bib) record that will work in Horizon.  Search Horizon by both ISBN/UPC and title to see if you can find a bib record that will work for your item in hand. A good reference on whether or not you can use a bib for your item can be found here. If you search by title and find a record that will work, please add the ISBN into your record (if you have cataloging permissions in Horizon).

Please contact the SELCO Help Desk with any questions.

UPDATE: SELCO/SELS Board Approves SaaS

At the October 23, 2018, SELCO/SELS full board meeting, the board approved moving forward with Software as a Service (SaaS) for the Horizon ILS as endorsed by the ILS Operations Committee on October 18, 2018.

The first step in the process is the acceptance of the quote after which SirsiDynix will assign a Project Coordinator for us.  We will know, and be sharing, more information about the timeline, process, etc. soon.  If you have any questions, please feel free to contact Donovan or Krista.

MNLINK Renewals Now Available to Patrons in Enterprise

Beginning today, MNLINK items are renewable via Enterprise for patrons. Like all other renewals in the system, MNLINK items follow the renewal privileges in Horizon.

A few things to keep in mind:

  • 1 (and only 1) 2 week renewal will be allowed

  • Overdue items will not be renewable

  • Items will renew from due date

When renewing in Horizon libraries should not use the Override Button or renew overdue items.

We will be looking at this change come the new year to evaluate if it is working or not for SELCO and the other MNLINK locations.

Fall 2018 Cooperative Technology Purchase

Please find below the link for the Fall 2018 Cooperative Purchase online order form. The offerings for this purchase are much like those of the previous Cooperative Technology Purchase.

Fall 2018  Cooperative Technology Purchase Order Form

  • We are using an online order form for the Fall 2018 Cooperative Purchase. Please fill it out online, once we receive your order, we will send a confirmation email. Please respond to the confirmation email so that we can ensure your order is correct.
  • We will be offering iPads for purchase in this order. As these devices are very subjective and require user specific iTunes accounts, SELCO cannot provide support for them.
  • We are using Faronics Deep Freeze to lock down the public computers. You will notice this option on the bottom of page one for Deep Freeze, select this if you are planning on getting a public computer or using a Nettop for an iPac computer.
  • The Dell Optiplex Desktops, and Dell Latitude Laptop computers come with Windows 10 (Windows 7 upon request). New Deep Freeze licenses may be required from public computers, but libraries may choose which operating system once the systems are ordered.

Please submit your orders online by Friday, October 26, 2018. If you have any questions or concerns, please contact the SELCO Help Desk, thank you.

ILS/ILL ALERT – PULL LIST

With the new school year beginning its time for a Pull List Reminder. Doing the pull list regularly is of vital importance to ensuring the continued resource sharing of the region.

Here are a few friendly reminders with more information below:

  1. Hit list pulled.

  2. Do your pull list at least once before each delivery pickup.

  3. Do Not Delete Requests for other Libraries Patrons.

  4. Mark items missing if you cannot find them.

  5. Contact the borrower’s home library.

  • You must hit list pulled once you’ve printed/pulled the list. The items are bound to your location no matter what, but hitting the list pulled button lets us know someone looked at your list that day.

  • You are expected to do your pull list at least once before each delivery pickup. In other words if you get delivery 3 times a week you should do you pull list at least 3 days a week. If you get delivery 5 times a week, then you should do your pull list at least 5 days a week. It’s preferable that your pull list is done every day, one for habit, but also because patrons can see the status of their request (in transit is more welcoming than simply requested).

  • Do Not Delete Requests for other Libraries Patrons.  Requests will move on to another available item if the item is marked missing or checked out.

  • If you cannot find the requested item, mark it missing. Otherwise the item will keep showing up on your list as it’s bound to you.

  • You are expected to contact the borrower’s home library If you have the only circulating copy of a requested item and you have to mark it missing. Then that library can order through MNLINK or talk to their patron.

  • We do check to see who is not running their pull list. And I have sent out not-so-gentle-reminders to people. I dislike sending those as much as staff dislike receiving them, so please do your pull lists so I don’t have to send those out.

Thanks everyone and please send questions to the SELCO Help Desk.

Online Fee Payment Change

As was previously reported, online fee payments through PayPal have not been writing to the Horizon database since June. SELCO has been investigating methods to repair the situation and has arrived at a solution.
 
On Monday, August 27, we will be turning on BLUEcloud Commerce as a replacement to PayPal. This is a product supplied by our Horizon/Enterprise vendor SirsiDynix so it integrates well between them.
 
Functionally, there are some minor differences from PayPal:
  • There is a minimum $1 payment before fees can be paid in order to ensure merchant fees are covered.
  • Borrowers no longer leave the catalog when paying fines. The functionality is built in and they can quickly return to My Account (image below).
From our testing, everything else will work like PayPal. Credit card payments will log to the location matching the Enterprise profile the borrower logged into initially. If you use Adhoc reports, this may affect those but the Web Reporter ones should still function normally. SELCO will continue to disperse the funds as we have under PayPal.
 
If you or your borrowers encounter difficulties with the new product, please let the Help Desk (helpdesk@selco.info) know immediately. Thank you for your patience as we have dealt with this unexpected situation.