UPDATE: SELCO/SELS Board Approves SaaS

At the October 23, 2018, SELCO/SELS full board meeting, the board approved moving forward with Software as a Service (SaaS) for the Horizon ILS as endorsed by the ILS Operations Committee on October 18, 2018.

The first step in the process is the acceptance of the quote after which SirsiDynix will assign a Project Coordinator for us.  We will know, and be sharing, more information about the timeline, process, etc. soon.  If you have any questions, please feel free to contact Donovan or Krista.

MNLINK Renewals Now Available to Patrons in Enterprise

Beginning today, MNLINK items are renewable via Enterprise for patrons. Like all other renewals in the system, MNLINK items follow the renewal privileges in Horizon.

A few things to keep in mind:

  • 1 (and only 1) 2 week renewal will be allowed

  • Overdue items will not be renewable

  • Items will renew from due date

When renewing in Horizon libraries should not use the Override Button or renew overdue items.

We will be looking at this change come the new year to evaluate if it is working or not for SELCO and the other MNLINK locations.

Fall 2018 Cooperative Technology Purchase

Please find below the link for the Fall 2018 Cooperative Purchase online order form. The offerings for this purchase are much like those of the previous Cooperative Technology Purchase.

Fall 2018  Cooperative Technology Purchase Order Form

  • We are using an online order form for the Fall 2018 Cooperative Purchase. Please fill it out online, once we receive your order, we will send a confirmation email. Please respond to the confirmation email so that we can ensure your order is correct.
  • We will be offering iPads for purchase in this order. As these devices are very subjective and require user specific iTunes accounts, SELCO cannot provide support for them.
  • We are using Faronics Deep Freeze to lock down the public computers. You will notice this option on the bottom of page one for Deep Freeze, select this if you are planning on getting a public computer or using a Nettop for an iPac computer.
  • The Dell Optiplex Desktops, and Dell Latitude Laptop computers come with Windows 10 (Windows 7 upon request). New Deep Freeze licenses may be required from public computers, but libraries may choose which operating system once the systems are ordered.

Please submit your orders online by Friday, October 26, 2018. If you have any questions or concerns, please contact the SELCO Help Desk, thank you.

ILS/ILL ALERT – PULL LIST

With the new school year beginning its time for a Pull List Reminder. Doing the pull list regularly is of vital importance to ensuring the continued resource sharing of the region.

Here are a few friendly reminders with more information below:

  1. Hit list pulled.

  2. Do your pull list at least once before each delivery pickup.

  3. Do Not Delete Requests for other Libraries Patrons.

  4. Mark items missing if you cannot find them.

  5. Contact the borrower’s home library.

  • You must hit list pulled once you’ve printed/pulled the list. The items are bound to your location no matter what, but hitting the list pulled button lets us know someone looked at your list that day.

  • You are expected to do your pull list at least once before each delivery pickup. In other words if you get delivery 3 times a week you should do you pull list at least 3 days a week. If you get delivery 5 times a week, then you should do your pull list at least 5 days a week. It’s preferable that your pull list is done every day, one for habit, but also because patrons can see the status of their request (in transit is more welcoming than simply requested).

  • Do Not Delete Requests for other Libraries Patrons.  Requests will move on to another available item if the item is marked missing or checked out.

  • If you cannot find the requested item, mark it missing. Otherwise the item will keep showing up on your list as it’s bound to you.

  • You are expected to contact the borrower’s home library If you have the only circulating copy of a requested item and you have to mark it missing. Then that library can order through MNLINK or talk to their patron.

  • We do check to see who is not running their pull list. And I have sent out not-so-gentle-reminders to people. I dislike sending those as much as staff dislike receiving them, so please do your pull lists so I don’t have to send those out.

Thanks everyone and please send questions to the SELCO Help Desk.

Online Fee Payment Change

As was previously reported, online fee payments through PayPal have not been writing to the Horizon database since June. SELCO has been investigating methods to repair the situation and has arrived at a solution.
 
On Monday, August 27, we will be turning on BLUEcloud Commerce as a replacement to PayPal. This is a product supplied by our Horizon/Enterprise vendor SirsiDynix so it integrates well between them.
 
Functionally, there are some minor differences from PayPal:
  • There is a minimum $1 payment before fees can be paid in order to ensure merchant fees are covered.
  • Borrowers no longer leave the catalog when paying fines. The functionality is built in and they can quickly return to My Account (image below).
From our testing, everything else will work like PayPal. Credit card payments will log to the location matching the Enterprise profile the borrower logged into initially. If you use Adhoc reports, this may affect those but the Web Reporter ones should still function normally. SELCO will continue to disperse the funds as we have under PayPal.
 
If you or your borrowers encounter difficulties with the new product, please let the Help Desk (helpdesk@selco.info) know immediately. Thank you for your patience as we have dealt with this unexpected situation.

Enterprise Upgrades

In response to the issues with PayPal and Enterprise, SELCO has been working with SirsiDynix to get our version upgraded to a level where payments will again be written into Horizon. Because we are two version back, it will require two separate upgrades to get to the 5.x version for PayPal.
 
The upgrade have been scheduled for next week, both early morning to minimize interruption of service. The first will take place Monday, July 30 starting around 1:00 AM and the second is set for Thursday, August 2 starting around 2:00 AM. With any luck, Thursday morning checks will show online fine payment working normally.
 
We’ll keep you updated on this as we go forward.

New Resources for Accessing OverDrive Materials

OverDrive and Libby iconsThe exciting new partnership between SELCO and Rochester Public Library allows patrons to access digital materials from each of the 2 separate collections. SELCO patrons can learn more about how to access eBooks from RPL’s collection in these very brief videos on SELCOtv. Instructions for using Libby are located here, and using OverDrive from the SELCO Online Catalog are here

For detailed instructions on downloading, installing, and using Libby to access the digital collections, see this handy brochure produced by Rochester Public Library and edited for SELCO patrons.

SELCO & Rochester Public Library Announce New Digital Sharing Agreement

SELCO (Southeastern Libraries Cooperating) and Rochester Public Library (RPL) are teaming up to offer more digital titles to southeast Minnesota residents.

Under the OverDrive RLA (Reciprocal Lending Agreement), library cardholders have greater access to eBooks and audiobooks, in each organization’s OverDrive digital collection. The agreement allows the regional library system and the Rochester library to offer digital books similarly to the way the two organizations share physical materials.

“Our patrons have been requesting this type of service for years,” explains RPL’s Head of Readers Services, Kim Edson. “The lending option wasn’t available previously, but it’s been something we’ve investigated with SELCO over the years.”

The RLA agreement was approved in late spring by the governing boards of both RPL and SELCO, and the two organizations launched the new service at the end of June.

“We wanted to work out any potential issues before formally announcing the agreement,” says SELCO Executive Director Krista Ross, adding, “However, the OverDrive platform is intuitive enough that we already have users engaging with this new service.”

The popularity of Libby, a digital reading app, has, in part, led to an increase in circulation for digital titles. At RPL, the circulation of digital materials increased 8.5% in 2017 with over 550,000 digital downloads from OverDrive and other digital services. At SELCO, users accessed 175,000 titles in 2017, an increase of 4.6% over the previous calendar year.

“We continue to see our digital collection being more popular,” says Edson, adding, “We hope that by giving all residents in the SELCO region the ability to access both collections, we will help meet the demand and maximize the use of our respective collections.”

For more information about the expanded services, patrons can visit each organization’s website: SELCO at www.selco.info  or www.rochesterpubliclibrary.org.