- There is a minimum $1 payment before fees can be paid in order to ensure merchant fees are covered.
- Borrowers no longer leave the catalog when paying fines. The functionality is built in and they can quickly return to My Account (image below).
On Saturday evening (8/11), SELCO will be performing an upgrade to our Citrix servers. Horizon will be unavailable from 9:00 PM Saturday until approximately 8:00 AM Sunday morning. The change will not affect how you access Citrix or Horizon. We apologize for any inconvenience this may cause.
The exciting new partnership between SELCO and Rochester Public Library allows patrons to access digital materials from each of the 2 separate collections. SELCO patrons can learn more about how to access eBooks from RPL’s collection in these very brief videos on SELCOtv. Instructions for using Libby are located here, and using OverDrive from the SELCO Online Catalog are here.
For detailed instructions on downloading, installing, and using Libby to access the digital collections, see this handy brochure produced by Rochester Public Library and edited for SELCO patrons.
SELCO (Southeastern Libraries Cooperating) and Rochester Public Library (RPL) are teaming up to offer more digital titles to southeast Minnesota residents.
Under the OverDrive RLA (Reciprocal Lending Agreement), library cardholders have greater access to eBooks and audiobooks, in each organization’s OverDrive digital collection. The agreement allows the regional library system and the Rochester library to offer digital books similarly to the way the two organizations share physical materials.
“Our patrons have been requesting this type of service for years,” explains RPL’s Head of Readers Services, Kim Edson. “The lending option wasn’t available previously, but it’s been something we’ve investigated with SELCO over the years.”
The RLA agreement was approved in late spring by the governing boards of both RPL and SELCO, and the two organizations launched the new service at the end of June.
“We wanted to work out any potential issues before formally announcing the agreement,” says SELCO Executive Director Krista Ross, adding, “However, the OverDrive platform is intuitive enough that we already have users engaging with this new service.”
The popularity of Libby, a digital reading app, has, in part, led to an increase in circulation for digital titles. At RPL, the circulation of digital materials increased 8.5% in 2017 with over 550,000 digital downloads from OverDrive and other digital services. At SELCO, users accessed 175,000 titles in 2017, an increase of 4.6% over the previous calendar year.
“We continue to see our digital collection being more popular,” says Edson, adding, “We hope that by giving all residents in the SELCO region the ability to access both collections, we will help meet the demand and maximize the use of our respective collections.”
Due to a change made by PayPal to their software, fine payments made in Enterprise are not being recorded in Horizon. Pending a fix from SirsiDynix, we have developed a manual workaround to ensure that Horizon correctly reflects the payments made in Enterprise, albeit after a delay of a few hours.
It has come to our attention that PayPal has made some changes to their software that break the link between Enterprise and Horizon. Fine payments in Enterprise are properly recorded and collected by PayPal but Horizon is not updated. This means that fines paid for in Enterprise are still in the Horizon borrower record as blocks despite being paid.
All payments made in Enterprise and affected by this issue have been manually added to Horizon borrower records. We have a script in place that ensures the payment data is recorded in the database as an electronic payment from Enterprise, rather than as a manual payment entered by staff.
Until this issue is resolved, SELCO staff will continue manually entering payments that come in via Enterprise. We are doing this four times a day and will keep it up over the weekend. Under the circumstances, there may be a delay of several hours between the time a payment is made in Enterprise and when we get it added to Horizon. We have placed a warning message in Enterprise to let patrons know about this delay.
The script that changes the recording of the payment from manual staff entry to electronic payment is running once nightly. Therefore, money reports will accurately reflect the mix of payment types the day after payments were made. The script is automated and will run over the weekend.
The fix for this issue is an upgrade to Enterprise that will accommodate the changes made by PayPal. We have placed a request with SirsiDynix and are attempting to get it prioritized in light of the circumstances. There are several other sites (including some using Symphony) similarly affected, however, and we have not yet gotten a response from SirsiDynix on our request.
We will post more information as it comes out. Please don’t hesitate to reach out to me with any questions.
Kudos to LaVonne Beach (LaCrescent PL), who first spotted this issue. Also to Sara Berquam and Tyler Irvin (SELCO) who did most of the work developing our manual workaround.
Every year, we conduct an evaluation of each library’s internet speed to identify upgrades for the coming fiscal year. Factors considered include the number of PCs at the library, wireless internet use, and the service offered by local Internet Service Providers.
Effective July 01, 16 libraries will receive a speed upgrade:
- Caledonia Public Library
- Cannon Falls Public Library
- Chatfield Public Library
- Dodge Center Public Library
- Hokah Public Library
- Houston Public Library
- Lake City Public Library
- Lanesboro Public Library
- Lonsdale Public Library
- Plainview Public Library
- Preston Public Library
- Rushford Public Library
- St. Charles Public Library
- Spring Valley Public Library
- Wabasha Public Library
- Winona Public Library
Please contact your library to renew your account or your card will expire.
Your card will expire soon.