Through the optional PC Support Value Added Service, Online Libraries that subscribe to PC Support get assistance for resolving or preventing PC problems.

PC Support includes:

  • Installing and configuring PCs
  • Installing and configuring supported software.
  • Installing and configuring peripheral hardware such as printers and barcode scanners
  • PC maintenance
  • Troubleshooting and resolving software problems
  • Troubleshooting and resolving hardware problems


Cost is based on the number of PCs supported:

  • $1,025 for 1 to15 PCs
  • $2,614 for 16 to 30 PCs
  • $4,100 for 31+ PCs