As was previously reported, online fee payments through PayPal have not been writing to the Horizon database since June. SELCO has been investigating methods to repair the situation and has arrived at a solution.
On Monday, August 27, we will be turning on BLUEcloud Commerce as a replacement to PayPal. This is a product supplied by our Horizon/Enterprise vendor SirsiDynix so it integrates well between them.
Functionally, there are some minor differences from PayPal:
- There is a minimum $1 payment before fees can be paid in order to ensure merchant fees are covered.
- Borrowers no longer leave the catalog when paying fines. The functionality is built in and they can quickly return to My Account (image below).
From our testing, everything else will work like PayPal. Credit card payments will log to the location matching the Enterprise profile the borrower logged into initially. If you use Adhoc reports, this may affect those but the Web Reporter ones should still function normally. SELCO will continue to disperse the funds as we have under PayPal.
If you or your borrowers encounter difficulties with the new product, please let the Help Desk (firstname.lastname@example.org) know immediately. Thank you for your patience as we have dealt with this unexpected situation.